Call our dedicated team
Mon–Fri 09h00–17h00
0208 979 3786
In line with the National Policy, our model of care focusses on support and care packages developed for those people living with mild, moderate or severe learning disabilities, mental ill health, autistic spectrum disorders, complex needs and behaviours of concern. The provision of our services is within small, aesthetically pleasing and homely, generally 6 (Six) bedded facilities.
We are determined to ensure that the services we deliver are of a quality that people living with us and their families have every right to expect. Focussing on what we can do and not on what we can’t do!
We provide person-centred support to people which includes facing the challenges they do in social situations. We strive continuously to ensure that people live fulfilling and independent lives in their communities, as citizens, by reducing inequality and improving agreed outcomes.
Our services promote the Named Nurse and Key-Worker approach to encourage, support and guide our service users in expressing their own choices. Setting and accomplishing personal goals to develop the skills they need to live as independently as possible.
Quote from a Service User:
“I enjoy living at Marlborough Lodge. I feel safe and secure, as staff let me know about any changes in my environment due to my autism and visual impairment. Staff treat me with dignity and respect, and I am encouraged to maintain my independence in all I do. I take part in a wide range of activities, including choir practice, I have a Piano in the house, I visit our local pubs and restaurants to enjoy meals out (and the odd tipple or two), and I like to keep fit. Staff are caring and approachable, and I feel this is my home due to the camaraderie between all of us living here, and I never want to leave“.
If and when the time arises, you need to consider moving into a residential care home, we appreciate how difficult it is for people and their families to make this daunting decision.
Our experienced Registered Managers at our care homes are committed to ensuring that this process is as stress free as possible, by providing individuals and their families with comprehensive information about the specific care home. On the day you wish to view the home, the Manager or Deputy Manager/ Team Leader, will meet with you and your family to talk you through the process, accompany you to view the accommodation and meet the staff team on duty.
Trust Care Management Ltd residential care homes provide accommodation, care and support to people who are elderly and frail, and those living with dementia.
The cornerstone of our care and support is based on the principle of encouraging people to retain their independence for as long as possible. This means that our staff and Activity Co-ordinators will motivate and support you either on a one-to-one basis, or within a group to participate with the in-house or community-based activities, which helps to prevent loneliness and encourages peer group interaction.
Should you choose to come and live with us, we would welcome the opportunity to care for and support you.
At Trust Care Management Ltd we appreciate and understand that it’s a difficult decision for anybody to make when considering moving into a nursing home.
We understand that families and their loved ones are faced with the challenges of going through the process of making the right choice to suit individual needs and preferences. Therefore, we are committed to making every effort to ensure that this process is as stress free as possible. We endeavour to provide information about the home, and the service provision that may assist you to make an informed decision.
Furthermore, we encourage you to visit the home to meet the Manager and the staff teams, to familiarise yourself with the home. Our wish for you is that this experience will be a preventative measure to social isolation and loneliness. Once settled within the home, we hope you’ll become more comfortable with sharing your new space with others.
Trust Care Management Ltd promotes a Named Nurse and Key-Worker system to ensure Person-centred Care is provided within the services.
We endeavour to facilitate the provision of a service which encompasses a ‘home away from home’ experience.