
Update from the Clinical Lead & Training Director
Thank you and well done to Alisha Baker, who conducted her first unannounced inspection in line with the Right Support, Right Care, Right Culture guidance










Trust Care Management Ltd is an independent health and social care provider established in 2007. The company provides a range of services within residential, nursing and learning disability registered homes for children and adults. The range of services provided are for people living with dementia, mental ill health, autistic spectrum disorders, learning disabilities, complex nursing needs and people who may present with behaviours of concern as well as those that are frail and elderly.
We operate nationally, and are continuously expanding geographically to provide high quality services to meet people’s individual needs. We strive to create environments that people would choose to live in as an alternative lifestyle and support them to maintain and achieve their maximum potential for good health and well-being. Placements for care provision in our homes will vary in length of time according to individual needs, progress, long-term goals and choices.
Trust Care adopts a holistic, comprehensive, integrated, person-centred care approach in its service delivery. We emphasise empowerment of people through support and by promoting ‘Principles of Good Practice’ and governance, that are incorporated into our daily care provision. We uphold service users’ rights to privacy, respect, dignity, choice, independence, fulfilment and safety. We passionately promote an approach of Positive Behaviour Support, aligned with The Restraint Reduction Networking.
Trust Care Management is dedicated to delivering high-quality and compassionate care to the people we support and their families. We are aware of the environmental consequences of our work, and we are determined to reduce them as much as possible. We believe that environmental sustainability is essential for the planet, as well as for the health and well-being of the people we support, our team, and community.
🎉 47 Candles, Countless Smiles 🎉 Tas celebrated his 47th birthday in the best way possible - cake cutting, meals out, and plenty of shared moments with family and staff. From enjoying great food to soaking up the company around him, the day was filled with laughter, warmth, and reasons to smile. A birthday well spent and memories made to cherish. Happy Birthday, Tas! 🎈 #HappyBirthdayTas #TrustCareManagement #MomentsThatMatter #LifeAtTrustCare #CelebratingTogether #CareWithHeart
When generosity becomes a shared habit, it creates real impact 🤍 This month, our team came together to support our local food bank, turning everyday kindness into meaningful support for the wider community. Moments like these remind us that care doesn’t stop at our doorstep - it reaches far beyond. #TrustCareManagement #CareInTheCommunity #GivingBackTogether #KindnessInAction #CommunitySupport #ProudCareTeam #HeartOfCare #MakingADifference
Fresh air, gentle walks, and time to unwind 🌳 Enjoying peaceful moments in the park gives our service users the chance to slow down, reconnect with nature, and feel refreshed both in body and mind. At Philia Lodge, Trust Care Management Home, wellbeing is found in the simple joys of everyday life. #TrustCareManagement #LifeAtTrustCare #WellbeingMatters #LeisureWalks #FreshAirMoments #CareWithHeart #CommunityLiving #EverydayWellbeing
Music on, feet moving, smiles all around 🎶 From gentle moves to joyful dancing, staying active at Trust Care Management Home is all about having fun, feeling good, and moving together at your own pace. Because fitness doesn’t always look like a workout, sometimes it looks like a dance floor ✨ #TrustCareManagement #LifeAtTrustCare #StayingActive #MoveWithJoy #DanceAndMusic #FeelGoodMoments #ActiveLiving #CareWithHeart #MomentsThatMatter
December unfolded just the way Pete likes it 🎄 Festive outings, creative projects, and moments of pride filled the month, each one adding to a season worth remembering. At Trust Care Management Home, it’s these personal wins and everyday joys that matter most. #TrustCareManagement #LifeAtTrustCare #DecemberThePeteWay #CreativeConfidence #MomentsWithMeaning #EverydayWins #CareWithHeart #CommunityLiving
December brought music, magic, and moments of joy for Rupert 🎄 From enjoying The Nutcracker on the big screen to festive performances and the simple excitement of opening his advent calendar each day, it was a month filled with seasonal cheer. At Trust Care Management Home, we celebrate the moments that make each day feel special. #TrustCareManagement #LifeAtTrustCare #CareWithHeart #CareHomeLife #FestiveMoments #MomentsThatMatter #EverydayJoy #SeasonalSmiles #DecemberMoments #CommunityCare
November was filled with shared moments, gentle routines, and meaningful connections across our homes 💙 From group activities to everyday care, it’s the sense of community that makes each day special. Our November newsletter is now live. Take a moment to explore the stories, smiles, and memories that shaped the month. 📖 Read the full issue on the official Trust Care website. Link in bio. Stay tuned for the next issue. #TrustCare #LifeAtTrustCare #CareCommunity #MomentsThatMatter #CareHomeLife #CommunityCare #MonthlyNewsletter
This month marked a meaningful step forward for Harry 🌟 From travelling independently by train to enjoying festive outings and building strong daily routines, each moment reflected growing confidence and determination. At Trust Care Management Home, we’re proud to support progress that feels empowering and personal. #TrustCareManagement #LifeAtTrustCare #CareWithHeart #SupportedLiving #EverydayAchievements #BuildingConfidence #IndependentLiving #MomentsThatMatter #DecemberMoments #FestiveJourneys
Some days are about cake, candles, and smiling faces around the table 🎂 Gary’s birthday was a simple, joyful reminder that being celebrated, surrounded by care and connection, makes moments truly special. At Trust Care home, it’s the shared smiles that turn a day into a memory. #TrustCareHome #LifeAtTrustCare #BirthdayMoments #JoyInTheEveryday #CareWithHeart #MomentsThatMatter #CommunityCare
Festive days, shared tables, and smiles all around at Cambuslodge 💛 From theatre outings and Christmas lunches to cozy celebrations with friends, the season was filled with laughter, good food, and moments that brought everyone together. At Trust Care Home, it’s these shared experiences that turn days into memories and make a place feel like home. #TrustCareHome #Cambuslodge #CareHomeLife #LifeAtCambuslodge #FestiveMoments #ChristmasAtCare #SeasonOfJoy #SharedMoments #MomentsThatMatter #CommunityCare #TogetherAtChristmas
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We are delighted to introduce the Employee Engagement Steering Committee, a dynamic initiative aimed at fortifying our commitment to a workplace culture that thrives on collaboration and inclusivity. Comprising carefully selected and enthusiastic individuals, this committee is dedicated to enhancing communication channels, fostering initiatives to uplift morale, and ensuring the collective voice of our workforce is not only heard but actively valued. This committee signifies a pivotal step in our journey towards a workplace that not only values its employees but actively involves them in the shaping of our organisational culture. Stay tuned for updates on the committee’s initiatives and accomplishments as we work together to make our workplace an even more vibrant and inclusive environment. We are confident that the positive impact of the Employee Engagement Steering Committee will resonate throughout our organization, contributing to a thriving and collaborative organizational culture.
We celebrate wins and share ideas. But it’s your thoughts that really make this special. Your input shapes our stories and brings us all together.
Our Clinical Leads and Training Directors are excited to bring you regular Clinical Updates.

Thank you and well done to Alisha Baker, who conducted her first unannounced inspection in line with the Right Support, Right Care, Right Culture guidance

A Letter From Mr. R.F.Welch, My wife, Janet Welch and her birthday/54″ wedding anniversary celebrations I am writing to you, just to say a big

The Trustcare Internal Awards Event 2023 was a heartfelt celebration of the exceptional contributions made by both employees and service users within the company. Held
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Trust Care operates residential care homes, nursing homes, and specialist learning disability homes for both adults and children. Our adult services cover dementia care, mental health support, autism spectrum disorders, complex nursing needs, end-of-life care, and support for people who are elderly and frail. For children, we provide residential care for those with emotional and behavioural difficulties, learning disabilities, and complex needs. We also offer supported living and domiciliary (home) care through our sister services, Focus Care Supported Living and Focus Home Care.
We operate 9 adult care homes and 2 children’s homes across England. Our adult homes are in Essex (Badgers Lodge in Leigh-on-Sea, Chelmsford Care Centre in Sandon, Cambus Lodge), Peterborough (The Star Nursing Home, Philia Lodge), Staffordshire (Lanrick House in Rugeley), Wolverhampton (Primrose Hill Nursing Home), and East Sussex (Marlborough Lodge in St. Leonards-on-Sea, Rookhurst Lodge in Bexhill-on-Sea). Our children’s homes are Eden Residential Care in Chelmsford and Lorac Lodge in Whittlesey, near Peterborough.
Yes. All of our adult care homes are regulated and inspected by the Care Quality Commission (CQC). Our children’s homes are regulated and inspected by Ofsted. You can view the latest inspection reports for each home directly on our website under “CQC Reports” or “Ofsted Reports,” or via the CQC and Ofsted websites.
Trust Care Management Ltd was established in 2007. We are an independent health and social care provider with nearly two decades of experience delivering residential, nursing, and specialist care services across England.
Call us on 0208 979 3786 or email [email protected]. When you contact us, a member of our team will help you identify the most suitable home for your needs. On the day of your visit, the Registered Manager or Deputy Manager will meet you and your family personally, walk you through the home, explain the care process, and introduce you to the staff on duty. We welcome visits at any stage of your decision-making.
Yes. For all referrals — whether for an adult or child placement — please contact Chris Graham directly through our head office on 0208 979 3786. Our referrals team will discuss the individual’s needs and guide you through the assessment and admission process.
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