Home Manager: Michelle Coote
01702 526027
[email protected]
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Home Manager: Margot McLaughlin
020 7731 5814
[email protected]
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Home Manager: Liladevi Chamlagaikharel
01245 981188
[email protected]
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Home Manager: Esther
01889 577505
[email protected]
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Home Manager: Fiona Gibbs
01424 854 103
[email protected]
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Home Manager: Heidi Coleman-Seldon
01733 567758
[email protected]
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Home Manager: Susan Dawson
01902 864627
[email protected]
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Home Manager: Fiona Gibbs (Registered Manager)
01424 225 919
[email protected]
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Home Manager: Heidi Coleman-Seldon
01733 777 670
[email protected]
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Frequently Asked Question
What is the difference between a residential care home and a nursing home?
A residential care home provides accommodation, meals, personal care, and support with daily living — things like washing, dressing, and medication management — but does not have nurses on-site around the clock. A nursing home provides all of that plus 24-hour care from registered nurses, making it suitable for people with more complex medical or clinical needs. Trust Care operates both types: for example, Badgers Lodge and Primrose Hill are nursing homes, while Philia Lodge and Lanrick House are residential homes.
Which Trust Care homes specialise in dementia care?
Chelmsford Care Centre has two dedicated ground-floor dementia units — “The Garden” and “Lilibet” — connected by a dementia-friendly dining area with memory-stimulating features including a bar and a train-themed space designed to evoke familiar memories. The corridors use outdoor themes and local landmarks to help with orientation. Philia Lodge and Lanrick House also provide residential care for people living with dementia. Each home’s environment is designed to be safe, calming, and easy to navigate.
Do you provide care for younger adults with learning disabilities?
Yes. Several of our homes specialise in supporting younger adults with learning disabilities and autism. Marlborough Lodge (6 beds, St. Leonards-on-Sea), Rookhurst Lodge (6 beds, Bexhill-on-Sea), and Cambus Lodge (5 beds, Essex) are all smaller, home-like settings that focus on building independence, daily living skills, and community integration. Badgers Lodge (10 beds, Leigh-on-Sea) is a nursing home that also caters to younger adults with more complex nursing needs alongside their learning disability.
What size are your care homes?
Our adult homes range from 5 beds (Cambus Lodge) to 50 beds (Primrose Hill Nursing Home). Many of our learning disability homes are deliberately small — 5 or 6 beds — because smaller, home-like environments are better for building independence and providing genuinely personalised care. Our larger homes, such as Chelmsford Care Centre and Primrose Hill, are organised into smaller units within the building so that residents still experience a close-knit community feel.
Do residents have their own rooms? Are en-suite bathrooms available?
Every resident has their own bedroom. En-suite availability varies by home: Chelmsford Care Centre, Primrose Hill, and Badgers Lodge all offer en-suite rooms; Lanrick House has 13 en-suite rooms out of 23; Marlborough Lodge and Rookhurst Lodge have full en-suite bathrooms in every room. We encourage families to personalise bedrooms with photos, furniture, and personal items to make the room feel like home.
Can family members visit at any time?
We operate an open-door policy across all our homes. Family and friends are welcome to visit and spend quality time with their loved ones. We actively involve families in care planning — their knowledge, insights, and wishes play an important role in making sure the care each resident receives is tailored to who they are, not just what they need.
What activities and social opportunities are available for residents?
Every home runs a programme of activities tailored to residents’ interests and abilities. These include things like arts and crafts, bingo, puzzles, baking, gardening, music sessions, and seasonal events. Many of our homes also arrange community outings, and our learning disability homes actively support residents to attend college courses, social clubs, gyms, swimming, church groups, and day services in the local area. The goal is always to keep people engaged, stimulated, and connected to their community.
What healthcare professionals work with Trust Care residents?
Our care teams work closely with a network of external health and social care professionals. This typically includes GPs, occupational therapists, speech and language therapists, dietitians, respiratory specialists, and community mental health teams. Additional services like chiropody, hairdressing, and reflexology are also available on-site at many of our homes.
A residential care home provides accommodation, meals, personal care, and support with daily living — things like washing, dressing, and medication management — but does not have nurses on-site around the clock. A nursing home provides all of that plus 24-hour care from registered nurses, making it suitable for people with more complex medical or clinical needs. Trust Care operates both types: for example, Badgers Lodge and Primrose Hill are nursing homes, while Philia Lodge and Lanrick House are residential homes.
Chelmsford Care Centre has two dedicated ground-floor dementia units — “The Garden” and “Lilibet” — connected by a dementia-friendly dining area with memory-stimulating features including a bar and a train-themed space designed to evoke familiar memories. The corridors use outdoor themes and local landmarks to help with orientation. Philia Lodge and Lanrick House also provide residential care for people living with dementia. Each home’s environment is designed to be safe, calming, and easy to navigate.
Yes. Several of our homes specialise in supporting younger adults with learning disabilities and autism. Marlborough Lodge (6 beds, St. Leonards-on-Sea), Rookhurst Lodge (6 beds, Bexhill-on-Sea), and Cambus Lodge (5 beds, Essex) are all smaller, home-like settings that focus on building independence, daily living skills, and community integration. Badgers Lodge (10 beds, Leigh-on-Sea) is a nursing home that also caters to younger adults with more complex nursing needs alongside their learning disability.
Our adult homes range from 5 beds (Cambus Lodge) to 50 beds (Primrose Hill Nursing Home). Many of our learning disability homes are deliberately small — 5 or 6 beds — because smaller, home-like environments are better for building independence and providing genuinely personalised care. Our larger homes, such as Chelmsford Care Centre and Primrose Hill, are organised into smaller units within the building so that residents still experience a close-knit community feel.
Every resident has their own bedroom. En-suite availability varies by home: Chelmsford Care Centre, Primrose Hill, and Badgers Lodge all offer en-suite rooms; Lanrick House has 13 en-suite rooms out of 23; Marlborough Lodge and Rookhurst Lodge have full en-suite bathrooms in every room. We encourage families to personalise bedrooms with photos, furniture, and personal items to make the room feel like home.
We operate an open-door policy across all our homes. Family and friends are welcome to visit and spend quality time with their loved ones. We actively involve families in care planning — their knowledge, insights, and wishes play an important role in making sure the care each resident receives is tailored to who they are, not just what they need.
Every home runs a programme of activities tailored to residents’ interests and abilities. These include things like arts and crafts, bingo, puzzles, baking, gardening, music sessions, and seasonal events. Many of our homes also arrange community outings, and our learning disability homes actively support residents to attend college courses, social clubs, gyms, swimming, church groups, and day services in the local area. The goal is always to keep people engaged, stimulated, and connected to their community.
Our care teams work closely with a network of external health and social care professionals. This typically includes GPs, occupational therapists, speech and language therapists, dietitians, respiratory specialists, and community mental health teams. Additional services like chiropody, hairdressing, and reflexology are also available on-site at many of our homes.
